Refund Policy

We want you to be fully satisfied with your experience with SISTERS.

If a product does not meet your expectations, please contact us within 7 days of receiving your order at the following address:
📧 info.mordora@gmail.com

Refund conditions :

• Items must be new, unused and in their original packaging.

• Returns must be approved in advance by our team.

• Return shipping costs are the responsibility of the customer, except in the case of an error on our part (defective product, wrong color or model).

• Once the return is received and inspected, a refund or credit will be issued within 5 to 10 business days.

Non-refundable items:

• Gift cards

• Custom products

• Items on final sale

We strive to offer a humane, fair, and caring service, true to our values of sisterhood and transparency 💕